Ride · safety
Safety, with
the limits
called out.
The legally authoritative version is in the Safety and Insurance Disclosure.
Emergency
If you're in immediate danger, call 000.
Triple-zero is the emergency-services number in Australia. It takes priority over every safety feature in the OZ Ride app. The in-app shortcut places a normal phone call from your device — we do not bridge or relay it.
In-app SOS
In an emergency, call 000. The app's SOS button includes a Call 000 option.
Trip share
Share a live link to your trip with anyone. While the trip is under way, they can see your driver's live location. A trip share link works for 24 hours.
Trusted contacts
Add contacts you trust in the app. Share a live trip link with them any time, or turn on Guardian Mode to share automatically on night rides.
In-Vehicle recordings
If your vehicle is equipped with a recording device (including any taxi camera required by regulation), the driver is responsible for compliance with the Surveillance Devices Act 1998 (WA). A notice should be displayed in the vehicle. Recordings are retrieved only for an investigation, dispute, or law-enforcement request.
Phone calls to support
Calls to +61 468 155 643 are recorded for support, training, and quality. Disclosure is at the start of the call.
Limits
What we do not provide
OZ Ride is not an emergency service and not an insurer. The safety features above are tools. They are not guarantees.
Marketing copy about "safety", "support", or "trust" describes platform capabilities — it does not create insurance cover or any indemnity beyond what the Rider Terms of Service spells out (clauses 10–11).