The economics
Our fare split is fair.
OZ Ride charges a platform fee on every fare. Fees are set out in our Payment Terms and Driver Fee Schedule. The legally authoritative sources are the Payment Terms and the Driver Fee Schedule.
The platform fee, set out in full
What the fee pays for
What the platform fee pays for.
Dispatch and matching
Finding the rider, routing the trip, and running the 20-second accept screen.
Payment processing
Card-network fees for Visa, Mastercard, Apple Pay and Google Pay are absorbed from the platform fee — not passed to the driver.
Support and safety
In-app Help chat, SOS and trip-share, fraud monitoring, and driver ID verification.
Compliance and records
GST handling, record retention, and ABN compliance.
Technology
The OZ Driver and OZ Ride apps, the servers that run them, the fare engine and the taxi meter engine.
Worked example
A $50 rideshare fare
Also set out on /ride/pricing:
Edge cases
Tips and taxi
Tips
Tips go 100% to the driver. No platform fee is deducted from tips.
Taxi trips
Taxi fares are set by the WA Department of Transport schedule; the meter is authoritative. For Stripe Tap-to-Pay or hosted payment-link taxi trips, a Service Fee applies in addition to the metered fare. Cash trips do not attract a Service Fee. Full details in the Payment Terms.
Changes to the fee
Can the platform fee change?
Any change to the platform fee is set out in the Payment Terms and Driver Fee Schedule.
Questions about your fare split? Email support@oz-ride.com. See also the Payment Terms and the full Ride pricing page.