Legal framework · v2 · effective 1 May 2026
The paperwork,
in plain sight.
Every document on this page is the consumer rendering of the canonical markdown maintained in our engineering repository. No two versions, no hidden pages.
For drivers
What governs your relationship with OZ Ride as a driver.
For riders
Your terms when booking and taking trips.
For advertisers
Tenant terms, content rules, and data processing for OOHAi advertisers.
Advertiser Terms of Service
Terms on which Advertisers may use the OOHAi advertising service.
Advertising Content Policy
Prohibited and restricted creative categories, approval, complaints handling.
Data Processing Addendum
Data Processing Addendum for advertiser tenants under the Privacy Act 1988 (Cth).
For everyone
Cross-cutting documents that apply to all users.
Payment Terms
Fares, the 14% Platform Fee, payouts, refunds, cancellation and no-show fees.
Privacy Policy
How OZ Ride and OOHAi Media collect, use, hold, and disclose Personal Information.
Acceptable Use Policy
Conduct expected of all users — Drivers, Riders, Advertisers, Advertiser Users.
Safety and Insurance Disclosure
Safety features, insurance Drivers must hold, and what OZ Ride does and does not insure.
Cookie Policy
Cookies and similar technologies used on the OZ Ride website.
Reference
Defined terms used across the framework.
Compliance posture
Western
Australia, first.
All documents above are written to comply with the Privacy Act 1988 (Cth), the Australian Privacy Principles, the Spam Act 2003 (Cth), and Western Australian transport, fair-trading, and surveillance-devices legislation. Governing law is Western Australia.
Privacy queries: privacy@oz-ride.com (rideshare / taxi) or privacy@oohai.com.au (advertising). Unresolved complaints may be referred to the Office of the Australian Information Commissioner.